M53 Ford Secure the Chairmans Award for Outstanding Customer Satisfaction
M53 Ford are very please to announce that we have won the prestigious Chairmans Award from Ford Motor Company for the 8th time. This award is given only to dealers with the highest absolute customer satisfaction scores and is judged using independent customer feedback questionnaires throughout the entire dealer group.
Commenting on the award, Tom McPhail said, “I feel extremely proud to say that we have won this award for the 8th time which is testament to the team we have here constantly striving to deliver best in class customer service at all times.”
Phil Vaill Group Operations Director, added “All merit is down to the hardwork and dedication of our team, Achieving The Chairman’s Award again is the ultimate indication of how well we look after and value our customers.”
The awards will be presented to dealers for 2016 at a special event in Athens, Greece which will be held between 22nd - 25th June 2017.